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Manager or Senior Manager (Clinical Service Planning & Hospital Operations)

Job No: 3318      |       Advertised on: 2026-04-14      |       CIC: Jaclyn Tan      |       Reg. No: R1104237
Job Location(s): Central (eg: Chinatown, Raffles Place, River Valley, Orchard, Novena)

  JOB DESCRIPTION

Our client is actively searching for a Manager or Senior Manager (Clinical Service Planning & Hospital Operations) to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

THE ROLE

You will be part of the Planning and Development team in the CEO's Office, leading the clinical service and operational planning workstream for the new Medical Tower. Your role sits at the intersection of strategy and execution - translating future models of care into physical design requirements, operational frameworks, and implementation plans that are ready to run from Day 1.

This is not a building or engineering role. It is a strategic planning and operations role with a project management dimension, requiring deep familiarity with how hospitals function clinically and operationally, and the ability to lead complex alignment processes across a diverse set of institutional stakeholders.

The responsibilities of this role are:

1.  Clinical Service & Operational Planning

• Lead and facilitate strategic alignment discussions with clinical, nursing, allied health, and operational divisions to plan and design services for the new Medical Tower in line with future models of care and the envisaged patient journey.
• Translate clinical service strategies into physical design and infrastructure requirements, working in close collaboration with the Senior Management, MOHH's Project Development Team, and appointed medical planners.
• Develop action plans to ensure both immediate and long-term planning objectives are met in accordance with the overall Medical Tower development timeline.

2.  Operational Design & BAU Readiness

• Conceptualise and develop Business-as-Usual (BAU) operating frameworks for the new Medical Tower, ensuring that new services are designed to integrate seamlessly with existing institution's operations across the Novena Campus.
• Identify operational interdependencies and potential conflicts early, working with relevant divisions to resolve them before they affect design or commissioning timelines.
• Support the transition from project mode to operational readiness, ensuring that clinical workflows, staffing models, and support services are fully planned ahead of opening.

3.  Proposals, Risk Management & Stakeholder Alignment

• Prepare and present proposals and justifications to the institution's Senior Management, addressing potential risks, unintended outcomes, and resource requirements with clarity and rigour.
• Maintain alignment across a broad stakeholder group - clinical leads, operational teams, HR, Finance, and Ministry counterparts - ensuring that planning decisions are well-informed and institutionally endorsed.
• Produce clear, well-structured papers, minutes, and presentations for management committees and external stakeholders.

4.  Team Leadership & Development

• Supervise and mentor junior team members, taking responsibility for their professional development and day-to-day guidance.
• Foster a collaborative, high-performing team culture consistent with the values of the future Medical Tower.

The ideal candidate will need to have the following qualities and experience:

• Degree in any discipline with at least 8-10 years of relevant working experience. A background in healthcare or biomedical sciences is an advantage.
• Relevant experience in a public healthcare institution or clinical operations setting is strongly preferred, with a solid understanding of how clinical and operational functions intersect in a hospital environment.
• Strong planning, analytical, and critical thinking skills, with the ability to manage complexity and competing priorities across multiple workstreams.
• Excellent written and oral communication skills - able to produce high-quality papers, minutes, and presentations for senior institutional and Ministry audiences.
• Proficient in data analysis and presentation tools, with the ability to construct clear, visually coherent proposals and reports.
• Strong project management skills with demonstrated ability to drive workstreams to completion under tight timelines.
• Self-motivated, solutions-oriented, and able to operate effectively in a fast-paced and evolving environment.
• Demonstrated ability to engage and align diverse stakeholders across clinical, operational, and administrative levels.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

  SALARY

Negotiable

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We will try our best to reply all candidates within 7 working days.

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