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Slate CRM Configuration Manager - 2 yrs contract

Job No: 3274      |       Advertised on: 2026-01-22      |       CIC: Jaclyn Tan      |       Reg. No: R1104237
Job Location(s): West (eg: Queenstown, Jurong, Clementi, Tuas)

  JOB DESCRIPTION

Our client is actively searching for Slate CRM Configuration Manager - 2 yrs contract  to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

You will lead and manage their Technolutions Slate Platform. This role is a critical role that supports the student admissons journey. The successfyl candidate will ensure the system's stability, optimise data integrity, develop reports and provide technical support across departments.

The responsibilities of this role are:

System Configuration and Management 

• Maintain and customise the Slate database, design and update application forms, incorporate validation checks on data entry, build automation rules and manage portals for applicants and staff to ensure a smooth user experience.

Support for CRM & other Technologies

• Can support CRM and other technologies systems as required, including assisting with configuration, troubleshooting, and syste, implementation once the Slate setup is complete

Data Management 

• Oversee data imports, exports, cleansing and ensure seamless integration with campus systems such as the Student Infornation System (SIS) and NTU payment gateway

Reporting and Analytics

• Develop complex queries, dashboards and scheduled reports to provide insights for decision making and monitor key performance metrics

Communications and Events

• Mange multi channel communications, create personalised templates and coordinate event communications and scheduling

User Support and Strategic Planning

• Collaborate with stakeholders to understand their needs and translate them into technical solutions. Lead user training, develop documentation, stay current with platform updates, and troubleshoot technical issues as the primary support contact with Technolutions

The ideal candidate will need to have the following qualities and experience:

• Bachelor's Degree in Information Technology, Computer Science, Business or related fields
• At least 2 years of pratical experience implementing Technolutions Slate CRM
• Deep knowledge of core Slate modules such as Applications, Reader, Deliver. Portals, Rules and Querying
• Proven ability to manage data, imports/ exports, ensure data quality, and develop system integrations
• Basic understanding of HTML, CSS and relational databases
• Strong analytical skills with a solution- oriented mindset

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

  SALARY

Negotiable

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We will try our best to reply all candidates within 7 working days.

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