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Phonathon Officer - 1 yr contract

Our Client is in the Education industry

Job No: 2307      |       Advertised on: 2021-04-19      |       CIC: Jaclyn Tan      |       Reg. No: R1104237
Job Location(s): West (eg: Queenstown, Jurong, Clementi, Tuas)

CTESxTAFEP_recruitment
  JOB DESCRIPTION Our client is actively searching for a Phonathon Officer (1 yr contract) to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

To solicit for philanthropic support from the alumni, commencement class students and friends of the University via telephone, as part of the Annual Giving (AG) Phonathon programme.

The responsibilities of this role are:

As part of the Annual Giving (AG) Phonathon programme:
  • Connect with alumni, students and friends of the University to inspire support for university-widebursaries and scholarships as well as faculty/school priority funds
  • Contact a pre-determined list of prospective donors via telephone to solicit for gifts andconfirm contact details
  • Work closely with Phonathon Manager and Annual Giving team to achieve fundraising targets
  • Support Annual Giving team to follow up on failed transactions and complete administrative tasks
  • Commit to working on Monday (8.30am to 6.00pm), Tuesday to Thursday (10.30am to 9.00pm), and Friday (8.30am to 5.30pm). There will be 1-hour lunch break (Monday toFriday) and 1-hour dinner break (Tuesday to Thursday).

The ideal candidate will need to have the following qualities and experience:
  • Recognised Polytechnic diploma or higher academic qualification
  • At least one year of call centre or telemarketing experience with a solid track record
  • Team player with positive work attitude and service mindset
  • Good communication, negotiation and organisational skills, with a strong command of spoken and written English
  • Ability to commit 42 hours a week to non-standard office working hours
  • Proficiency with calling software preferred

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.
  SALARY S$2,000.00 - S$2,200.00 per Month

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We will try our best to reply all candidates within 7 working days.

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