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Customer Service Coordinator

Our Client is the leading manufacturer and distributor in Singapore and within South East Asia region.

Job No: 1652      |       Advertised on: 2018-03-13      |       CIC: Phyllis Yap      |       Reg. No: R1331540
Job Location(s): Central (eg: Chinatown, Raffles Place, River Valley, Orchard, Novena)

  JOB DESCRIPTION Our client, a leading manufacturer and distributor of components, is currently seeking a Customer Service Coordinator to join their team!
If you are doing something similar and would like to explore a new career opportunity, read on!

The responsibilities of this role encompasses:
  • Customer Service
    • Prepare quotations and process purchase orders from customers
    • Handle and assist customers on their sales enquiries via emails and phone calls
    • Process claims arising from shipment delays, defective items, wrong pricing, etc.
    • Rectify part number errors, request lead time changes to suppliers
    • Liaise with sales team and shipping team on customers’ orders
  • Purchasing Operating Control
    • Prepare Request for Quotation (RFQ) and generate Purchase Orders (PO) to suppliers
    • Check inventory allocation status and on PO
    • Liaise with internal customer service team and business development team on stock availability
    • Check lead-time, expedite deliveries by suppliers and update system in a timely manner
    • Communicate delays and delivery changes to internal customer service team and shipping and logistics team
    • Liaise with various parties on cancellation, lead time and expedite request

In order to be successful for this role, the candidate must possess the following competencies and experience:
  • GCE ‘N’/’O’/’A’ Levels, NITEC/Higher NITEC or Diploma holders
  • Minimum 1 to 2 years relevant working experience
  • Candidates with more years of experience will be considered for Senior Coordinator position
  • Service-oriented mindset and good customer service skills
  • Detail-oriented and high accuracy in order processing
  • Fast worker, able to multi-task and handled workload in a high volume and fast pace environment:
  • Training will be provided
  • Meticulous and organized
  • Proficient in MS Office

An exciting career awaits the right candidate! Click “Quick Apply” to register your interest now.
All applicants’ CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.
  SALARY S$2,500.00 - S$2,600.00 per Month

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We will try our best to reply all candidates within 7 working days.

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